Terms of Service

Last updated 2026-04-30 · Effective on first acceptance

This document is a placeholder pending final legal review. The URL is stable; the binding text will appear here on review completion. Until then, this page describes the spirit of the agreement we expect to publish.

1. Agreement

These Terms of Service govern your use of Wrendex products and services (the "Service"), provided by Wrendex, Inc. ("Wrendex"). By accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you are agreeing on behalf of that organization.

2. Accounts

You are responsible for the accuracy of the information you provide and for the security of your account. You agree to notify us promptly of any unauthorized access. Workspace owners may add and remove members; member access is governed by the workspace owner’s configuration.

3. Acceptable use

You agree not to use the Service to crawl or audit any site you do not own or have authorization to audit; not to attempt to bypass our rate limits or sub-processor protections; not to use the Service in violation of applicable law.

4. Subscription & billing

Plans are billed monthly or annually via Stripe. Annual plans renew automatically at the end of the term unless cancelled. Refunds for annual plans are available within 14 days of purchase.

5. Service availability

We target 99.9% monthly uptime on Pro and 99.95% on Agency. Scheduled maintenance is excluded. Status is publicly visible at /status.

6. Data & privacy

Customer data handling is governed by our Privacy Policy and, where applicable, our Data Processing Addendum. We act as a processor with respect to data submitted through the Service.

7. Intellectual property

You retain ownership of the content you submit. We retain ownership of the Service and the audit catalog. You receive a non-exclusive license to use the Service for the duration of your subscription.

8. Termination

You may cancel your subscription at any time from your workspace billing settings. We may suspend or terminate accounts for breach of these Terms. On termination, you may export your data for thirty days.

9. Disclaimers & liability

The Service is provided on an "as is" basis. To the fullest extent permitted by law, our aggregate liability is limited to the fees paid in the twelve months preceding the claim.

10. Changes

We may update these Terms; material changes will be communicated by email and reflected in the "Last updated" date above. Continued use of the Service after the effective date constitutes acceptance.

11. Contact

Questions about these Terms: contact us.